Configure Interference Events, Hardware Alerts, and Event Log

The events that Workbench displays in the Event Log window are also saved to files in the Documents/Shure/Alerts Logs directory. On the General tab of the Preferences window, you can configure the settings to manage the creation and deletion of these files.

Configure Interference Events Dialog

  1. To configure the behavior of the Interference Events dialog, open Preferences and select the Alerts Tab.
  2. If you want the Interference Events dialog to open when interference occurs, check the "Open Interference Events dialog when Interference occurs" checkbox.
Note: The toolbar button for Interference Events makes the dialog accessible at any time, and will display a blue badge with the number of current interference events captured by the Interference Events dialog. This badge is visible from any tab within Workbench.

Configure Hardware Alerts Dialog

  1. To configure the behavior of the Hardware Alerts dialog, open Preferences and select the Alerts Tab.
  2. If you want the Hardware Alerts dialog to open when interference occurs, check the "Open Hardware Alerts dialog when hardware alerts occurs" checkbox.
  3. To report the threshold-driven and transient alerts, check each row in the table of alert conditions. Set thresholds to desired levels for alerts with thresholds, like battery level.
Note: The toolbar button for Hardware Alerts makes the dialog accessible at any time, and will display a blue badge with the number of current hardware alerts captured by the Hardware Alerts dialog. This badge is visible from any tab within Workbench.

Configure Event Log

The events that Workbench displays in the Event Log window are also saved to files in the Documents/Shure/Alerts Logs directory. On the Alerts tab of the Preferences window, you can configure the settings to manage the creation and deletion of these files.

  1. On the Mac OS® operating system, on the Wireless Workbench menu, select Preferences. On the Windows® operating system, on the Tools menu, select Preferences.
  2. To capture a log of system events, select the Enable Event Logging checkbox on the Alerts tab in preferences.
  3. Define file settings for the Event Log files, and select Save.
Note: You can back up Event Log files and save them in another directory at any time using the standard file structure mechanisms of your operating system.